App Privacy Policy

PSIM Conference app – Pakistan Society of Internal Medicine
Effective date: 24 October 2026  ·  Applies to the PSIM Conference app on the Apple App Store and Google Play (app ID pk.org.psim.conference) and its web version.

1. Who we are

The PSIM Conference app (“the app”) is provided by the Pakistan Society of Internal Medicine (PSIM) for its Annual International Conference. The app lets delegates view the scientific program, speakers and venue, register for the conference, submit abstracts, take part in live polls, give feedback and receive conference announcements.

PSIM is responsible for the personal information collected through the app (“we”, “us”). This policy explains what we collect, why we collect it, who we share it with and the choices you have. By using the app you agree to this policy and to our Terms of Use.

2. Information we collect

We collect personal information only when you create an account or use a feature that needs it.

We do not collect your location, contacts, health or fitness data, browsing history, microphone recordings, payment-card numbers or bank log-in details.

3. How we use your information

• To create and manage your account and keep you signed in.
• To process your conference registration: check your details, confirm PSIM lifetime membership (by matching your e-mail or CNIC with PSIM’s lifetime-member list), verify payments, and issue your registration number, QR code and name badge.
• To receive, review and schedule abstracts and to tell you about their status.
• To send you service e-mails and in-app notifications about your registration, abstracts and the conference (for example confirmations, approvals and schedule changes). These are not marketing messages.
• To run live polls and collect feedback that helps us improve the conference.
• To answer your questions and support requests.
• To keep the app and our servers secure and to prevent fraud and misuse.
• To keep the records PSIM needs for accounting, certificates and continuing medical education (CME).

We use your information only to run the conference and PSIM’s related activities. We process it to provide the services you ask for, with your consent where it is required, for PSIM’s legitimate interest in organising a safe and well-run conference, and to meet legal obligations.

4. When information is shared

We do not sell your personal information and do not share it with advertisers or data brokers. We share it only as follows:

• Conference organisers: authorised PSIM organising-committee members and staff who manage registrations, abstracts and payments see the information they need for their role.
• Service providers that operate the app for us, only to provide their service and under confidentiality obligations:
  • Google Firebase Authentication (sign-in), and Google or Apple when you choose to sign in with them;
  • our web-hosting provider, which stores the app’s database and uploaded files;
  • our e-mail service, which sends registration and abstract e-mails.
• Group registrations: if a sponsor or organisation registered you through a group link, it already holds the details it submitted, and we may tell it whether those registrations were confirmed.
• Legal reasons: when required by law, or to protect the rights, safety and security of PSIM, delegates or others.

Links in the app (for example the live stream on YouTube, maps, the venue website or WhatsApp) open other services. Their own privacy policies apply to what you do there.

5. Information that others can see

• Name-badge QR code: anyone who scans the QR code on your badge sees your registration number, name, designation, organisation and registration status, so that entry staff can check it.
• Faculty and speakers: if you are invited as faculty, the name, photo, designation, institution and biography you provide are shown on the app’s program and speaker pages.
• Accepted abstracts: the title, authors and institutions of accepted abstracts may appear in the conference program and abstract book.
• Polls: results are shown only as totals, never with voters’ names.

6. Device permissions

• Notifications (Android 13 and later): to show conference announcements. You can turn them off in your phone’s settings at any time.
• Photos, camera and files: when you attach a deposit slip, profile photo or abstract file, the app opens your phone’s own photo or file picker and receives only the item you select. The camera is used only if you choose to take a photo. The app does not access your photos or files in any other way.
• Location: the app does not access your location. The venue map shows the venue’s fixed address.
• Internet: to load conference content and send your submissions.

7. No tracking, analytics or advertising

The app contains no advertising, no third-party analytics and no advertising identifiers. We do not track you across other companies’ apps or websites, and we do not combine your information with data from other sources for advertising. The app has no in-app purchases.

8. Where your information is stored

Your information is stored on the servers of our hosting provider and, for sign-in, by Google Firebase. These servers may be located outside Pakistan. Wherever it is stored, your information is protected as described in this policy.

9. How long we keep information

We keep account information for as long as your account is active. We keep registration, abstract and payment records for as long as they are needed for the conference and for PSIM’s accounting, audit, certificate and CME records. Uploaded deposit slips and files are kept only as long as they are needed for these purposes. After that, information is deleted or anonymised. You can ask us to delete your information earlier – see section 12.

10. Security

All communication between the app and our servers is encrypted (HTTPS). Passwords are handled by Google Firebase and are never stored by PSIM. Access to registration and abstract data is limited to authorised organisers with individual log-ins and role-based permissions. No method of storage or transmission is completely secure, but we work to protect your information and will act promptly if a problem occurs.

11. Your choices and rights

• You can use the program, speaker, venue and announcement pages without an account.
• You can see your registration and abstract status in the app and ask us to correct any of your details.
• You can ask for a copy of the personal information we hold about you.
• You can delete your account yourself in the app (More → Delete Account), or ask us to delete your account and personal information.
• You can turn off notifications in your phone’s settings.

To make a request, e-mail us at app@conference.psim.org.pk. We may ask you to confirm your identity before acting on the request, and we will reply within 30 days.

12. Deleting your account and data

In the app: open More → Delete Account and confirm. Your account and profile are deleted immediately, and your poll answers are no longer linked to you.

By e-mail – also to delete your registration, abstract and payment records:

1. Send an e-mail to app@conference.psim.org.pk with the subject “Delete my PSIM Conference account”.
2. Send it from the e-mail address you use in the app (or include that address and, if you have one, your registration number).

We will confirm your request and delete your account, profile, registration details, uploaded files, abstracts, poll answers and feedback within 30 days. We may keep a minimal record (such as your name, registration number and payment amount) where it is needed for accounting, audit or certificate records, or where the law requires it; this record is not used for any other purpose. Anonymous totals, such as poll results, are not affected.

13. Children

The app is intended for doctors, healthcare professionals and students attending a medical conference. It is not directed at children, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

14. Changes to this policy

We may update this policy when the app or the law changes. The new version will be posted on this page with a new effective date, and important changes will be announced in the app.

15. Contact us

Pakistan Society of Internal Medicine (PSIM) – PSIM Conference Secretariat
E-mail: app@conference.psim.org.pk
Website: psim.org.pk